01 · Cloud Computing
IT staff augmentation — specialists and dedicated teams
Skills without recruiting: system administrators, DevOps and SysOps engineers, network engineers and cybersecurity specialists — billed hourly or working as a permanent, dedicated team within your organization.
How it works
An IT expert exactly when you need one
Staff augmentation means our engineers work under your direction — by the hour, per project or long term. Instead of months of recruiting, hiring costs and the risk of a bad hire, you get a proven specialist who knows the standards of regulated environments (finance, public sector, industry) and delivers from week one.
We rotate skills within the Remote Admin team: if a task briefly needs a different specialization — for example, a security workstream is added to a deployment — we adjust the lineup without a new contract and without downtime.
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Four engagement models
Hourly access to an expert
A pool of hours used flexibly: consultations, interventions, configuration reviews, project support. Billed monthly based on actual usage, with an hours report attached to every invoice.
Dedicated specialist
One engineer assigned to your organization for an agreed commitment (e.g. 2 days a week or full-time) — working in your tools and processes, on your terms, while we ensure cover during vacations.
Dedicated team
A complete, well-coordinated team — e.g. administrator + DevOps + security specialist — with a technical lead on our side. You define the goals; we are responsible for staffing, continuity and quality.
Team extension
Reinforce your existing IT department with missing roles for the duration of a project: a migration, deployment, audit or seasonal peak. Smooth ramp-up and ramp-down with no fixed costs.
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Skills available right away
We match roles to the task — from one-off interventions to multi-year environment maintenance:
- Linux and Windows Server administrators
- DevOps / SysOps engineers (CI/CD, containerization, automation)
- Network engineers (routing, firewalls, VPN, segmentation)
- Cybersecurity and hardening specialists
- Virtualization engineers (Proxmox, Hyper-V, HA clusters)
- Backup and disaster recovery specialists
- Database administrators
- L1–L3 helpdesk support for end users
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A dedicated team that doesn't disappear
The biggest risk of outsourcing expertise is staff turnover and the loss of knowledge about your environment. That's why our dedicated teams work in a redundant model: at least two engineers know every area, environment documentation is written continuously in your knowledge base, and a technical lead ensures consistent decisions.
- a stable lineup with named individuals assigned to the contract,
- cover within the team — vacations or sick leave don't stop the work,
- transferable documentation: the knowledge stays with you, not in people's heads,
- a quarterly engagement review: goals, quality, skills development plan.
Describe the task or the gaps in your team — within 48 hours we'll present specialist profiles and a proposed billing model.
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How we get started
Questions and answers
Frequently asked questions about staff augmentation
How does staff augmentation differ from traditional IT outsourcing?
With outsourcing, we take responsibility for the service and its SLA (e.g. server administration). With staff augmentation, we provide people who work under your direction and within your processes — responsibility for priorities stays with you, while we guarantee skills, availability and cover. Both models can be combined.
Can the specialist work at our office?
Yes — we work remotely, hybrid or on-site, as agreed. In Silesia and around Katowice we can arrange on-site presence the fastest; for other locations we agree on a visit schedule.
How does billing work?
An hourly rate that depends on role and seniority, with a minimum unit of 1 hour. Every invoice includes a report of hours worked with task descriptions. For dedicated specialists and teams, a flat fee for an agreed commitment is also possible.
What about confidentiality and access?
Every contract includes an NDA and — where personal data is involved — a GDPR-compliant data processing agreement. You grant access in your own environment, following the principle of least privilege; on request, we work on your hardware and accounts.
Can we hire your specialist permanently?
If, after working together, you want to bring an engineer onto your own team, we discuss transfer terms openly — we prefer fair arrangements to clauses that hold people back.
Related services
Often combined with this service
First step
Let's talk about server administration — your outsourced IT department.
30 minutes, no slide deck. We'll tell you straight whether this service solves your problem, what scope makes sense and how much it costs.
A proposal with scope and pricing within 48 hours of the call.
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